Privacy Policy

Studio Artesania is committed to safeguarding your privacy. The safety of your personal information is something that we take very seriously and we are committed to protecting and respecting your privacy.
This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our site and the choices you have associated with that data. By using our site, you agree to the collection and use of information in accordance with this policy. By providing us with your data, you warrant to us that you are over 18 years of age.
Andrijana Anya Katavić is the data controller and I am responsible for your personal data. Contact me at if you have any questions or problems regarding the use of your Personal Data and I will gladly assist you.


      • Personal Data - any information relating to an identified or identifiable natural person.
      • Processing - any operation or set of operations which is performed on Personal Data or on sets of Personal Data.
      • Data subject - a natural person whose Personal Data is being Processed.
      • Child - a natural person under 16 years of age.
      • We/Us/Our (either capitalized or not) - Studio Artesania

Data Protection Principles

We promise to follow the following data protection principles:
      • Processing is lawful, fair, transparent. Our Processing activities have lawful grounds. We always consider your rights before Processing Personal Data. We will provide you with information regarding Processing upon request.
      • Processing is limited to the purpose. Our Processing activities fit the purpose for which Personal Data was gathered.
      • Processing is done with minimal data. We only gather and Process the minimal amount of Personal Data required for any purpose.
      • Processing is limited to a time period. We will not store your personal data for longer than needed.
      • We will do our best to ensure the accuracy of the data.
      • We will do our best to ensure the integrity and confidentiality of data.

Data Subject’s rights

The Data Subject has the following rights:
      • Right to information - meaning you have to right to know whether your Personal Data is being processed; what data is gathered, from where it is obtained and why and by whom it is processed.
      • Right to access - meaning you have the right to access the data collected from/about you. This includes your right to request and obtain a copy of your Personal Data gathered.
      • Right to rectification - meaning you have the right to request rectification or erasure of your Personal Data that is inaccurate or incomplete.
      • Right to erasure - meaning in certain circumstances you can request for your Personal Data to be erased from our records.
      • Right to restrict processing - meaning where certain conditions apply, you have the right to restrict the Processing of your Personal Data.
      • Right to object to processing - meaning in certain cases you have the right to object to Processing of your Personal Data, for example in the case of direct marketing.
      • Right to object to automated Processing - meaning you have the right to object to automated Processing, including profiling; and not to be subject to a decision based solely on automated Processing. This right you can exercise whenever there is an outcome of the profiling that produces legal effects concerning or significantly affecting you.
      • Right to data portability - you have the right to obtain your Personal Data in a machine-readable format or if it is feasible, as a direct transfer from one Processor to another.
      • Right to lodge a complaint - in the event that we refuse your request under the Rights of Access, we will provide you with a reason as to why. If you are not satisfied with the way your request has been handled please contact us.
      • Right for the help of supervisory authority - meaning you have the right for the help of a supervisory authority and the right for other legal remedies such as claiming damages.
      • Right to withdraw consent - you have the right to withdraw any given consent for Processing of your Personal Data.

Data we gather

The information you have provided us with

This might be your e-mail address, name, home/mailing address, etc - mainly information that is necessary for delivering you a product/service or to enhance your customer experience with us. We save the information you provide us with in order for you to comment or perform other activities on the website. This information includes, for example, your name and e-mail address.

Information automatically collected about you

This includes information that is automatically stored by cookies and other session tools. For example, your shopping cart information, your IP address, your shopping history (if there is any) etc. This information is used to improve your customer experience. When you use our services or look at the contents of our website, your activities may be logged.

Information from our partners

We gather information from our trusted partners with confirmation that they have legal grounds to share that information with us. This is either information you have provided them directly with or that they have gathered about you on other legal grounds. Our partners include:
      • Ecwid (shopping cart software)
      • PayPal (payment processor)
      • MailChimp (email & newsletter service)

Publicly available information

We might gather information about you that is publicly available.

How we use your Personal Data?

We use your Personal Data in order to:
      • provide our service to you. This includes, for example, registering your account; providing you with other products and services that you have requested; providing you with promotional items at your request and communicating with you in relation to those products and services; communicating and interacting with you, and notifying you of changes to any services.
      • enhance your customer experience
      • fulfill an obligation under law or contract
We use your Personal Data on legitimate grounds and/or with your Consent.
On the grounds of entering into a contract or fulfilling contractual obligations, we Process your Personal Data for the following purposes:
      • to identify you
      • to provide you with a service or to send/offer you a product
      • to communicate either for sales or invoicing;
On the ground of legitimate interest, we Process your Personal Data for the following purposes:
      • to send you personalized offers (from us and/or our carefully selected partners)
      • to administer and analyze our client base (purchasing behavior and history) in order to improve the quality, variety, and availability of products/ services offered/provided
      • to conduct questionnaires concerning client satisfaction
As long as you have not informed us otherwise, we consider offering you products/services that are similar to or the same as your purchasing history/browsing behavior to be our legitimate interest.
With your consent we Process your Personal Data for the following purposes:
      • to send you newsletters and campaign offers (from us and/or our carefully selected partners)
      • for other purposes we have asked your consent for
We Process your Personal Data in order to fulfill obligation rising from the law and/or use your Personal Data for options provided by law. We reserve the right to anonymise Personal Data gathered and to use any such data. We will use data outside the scope of this Policy only when it is anonymised. We save your billing information and other information gathered about you for as long as needed for accounting purposes or other obligations deriving from the law.
We might process your Personal Data for additional purposes that are not mentioned here but are compatible with the original purpose for which the data was gathered. To do this, we will ensure that:
      • the link between purposes, context, and nature of Personal Data is suitable for further Processing
      • the further Processing would not harm your interests
      • there would be an appropriate safeguard for Processing
We will inform you of any further Processing and purposes.

Who else can access your Personal Data?

We do not share your Personal Data with strangers. Personal Data about you is in some cases provided to our trusted partners in order to either make providing the service to you possible or to enhance your customer experience. We share your data with our processing partners:
      • Ecwid
      • PayPal
      • MailChimp
We only work with Processing partners who are able to ensure an adequate level of protection to your Personal Data. We disclose your Personal Data to third parties or public officials when we are legally obliged to do so. We might disclose your Personal Data to third parties if you have consented to it or if there are other legal grounds for it.

How we secure your data

We do our best to keep your Personal Data safe. We implement a variety of security measures to maintain the safety of your Personal Data when you place an order or enter, submit, or access your personal information.
We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential. After a transaction, your private information will not be stored on our servers. We do not store your credit/debit card information on our servers and do not have access to your credit/debit card number, as it is handled by a payment gateway.
We use safe protocols for communication and transferring data (such as HTTPS). We use anonymising and pseudonymising where suitable. We monitor our systems daily for possible vulnerabilities and attacks.
Even though we try our best we can't guarantee the security of information. However, we promise to notify suitable authorities of data breaches. We will also notify you if there is a threat to your rights or interests. We will do everything we reasonably can to prevent security breaches and to assist authorities should any breaches occur.
If you have an account with us, note that you have to keep your username and password secret.


We do not intend to collect or knowingly collect information from children. We do not target children with our services.
Parents should be aware that there are parental control tools available online that you can use to prevent your children from submitting information online without parental permission or from accessing material that is harmful to minors.

Cookies and other technologies we use

Please visit our Cookie Policy section which establishing the use of cookies on the Studio Artesania website.

Privacy Tools

You can use our Privacy Tools to download your personal data stored on this site. You can also request your user and data be deleted on the Privacy Tools page.

Contact Information

Andrijana Anya Katavić

Changes to this Privacy Policy

We reserve the right to make a change to this Privacy Policy.