Ordering Studio Artesania Digital Products


All our tutorials/e-books/print is professionally formatted documents delivered to you in the form of a PDF file. No physical paper document will be mailed. The file can be read on any computer, laptop, phone, or another digital device such as a tablet, iPad, or Kindle. Most modern devices include software which will automatically display your tutorial. If not, you can find a free PDF reader here: Adobe Acrobat Reader.
Your tutorial/e-book/print is formatted so that it can easily be printed out. Though note that some of our tutorials/e-books are quite long and may use quite a lot of ink and paper. If you have a tablet, it’s very easy to read these tutorials/e-books right at your workspace.
Most of our tutorials/e-books include a table of contents with links to the various sections. They have detailed instructions and contain many tips and tricks throughout.

Delivery

After we have successfully received your payment, you will immediately receive an automated email with the details of your order, including links to download your tutorials/e-books/prints. You can access it anywhere, immediately, without having to wait for the mailman. If you don’t see one within a few minutes, check your spam folder. If you do not receive an email during 24 hours, please contact us with your order number.
After you download your tutorial, make sure you save the file in a known place on your computer so you can find it again.

Recent version

You can also get the most recent version of your tutorial/e-book/print anytime from your account. Just go to My Account, log in, and you’ll see your complete order history with links to download your tutorials/e-books/prints. If you lose your file, don’t worry, just go to My Account where you can download another copy.

Dysfunctional download

If your tutorial seems to be corrupted and cannot be opened, delete the file and download it again. That will usually fix it.
If your download link isn’t working, go to My Account and download from there. If that isn’t working, then the issue is most likely with your connection or device. Try downloading from a computer on a fast internet connection. That nearly always solves the problem.

Cancellations, returns & exchanges

For more details, see our Returns Policy.

Copyright & Ownership

All products are the property of Studio Artesania by Andrijana Katavić and protected under copyright. For more details, see our Copyright Policy.

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